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Platform Customer Support ( GMM Stream )

Here at ConsultingPress we are always looking for fresh talents to join our team. We are looking for online marketing specialist in London UK in Strategic Planning department. Please read carefully what we require and what we offer and use our online form for submission.

หน้าที่รับผิดชอบ

  • 1.Be the center to establishing and managing customer issues, and escalating serious concerns
    to the product team
    2.Speaking to users to gather more information and provide update
    3.Working closely with relevant teams to fix issues
    4.Running tests on fixes
    5.Managing reports and relevant documents monthly. These reports are consist of customer issue reports and acquisition performance tracking report
    6.Coordinate with acquisition partners and manage the operational side of the projects

คุณสมบัติ

  • 1.A Bachelor's Degree with at least 3 years of working experience in related fields.
    2.Demonstrable experience as a Customer Support in a related field would be a plus.
    3.Strong communication and collaborative negotiation skills.
    4.Ability to do excels and powerpoint for report and presentations
    5.Strong analytical and problem solving skills.
    6.Solid organizational skills, including multitasking and time-management
    7.Fluent in English and Thai.

ประสบการณ์ 3 ปีขึ้นไป


จำนวน 1 อัตรา

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