SYSTEM ANALYST
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Department: Operations Support
หน้าที่รับผิดชอบ
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• Analyze business and user requirements, and design solutions that meet these needs
• Assess the suitability of the ERP Dynamics 365 system for the organization
• Collaborate with users and stakeholders to gather and document requirements
• Prepare documents that summarize these requirements, such as Business Requirements Document (BRD) and System Requirements Specification (SRS)
• Evaluate and select appropriate technical solutions for developing the ERP system
• Analyze the impacts and risks associated with implementing the ERP system
• Work with the development team to design and develop the ERP Dynamics 365 system
• Create and update design documents such as Data Flow Diagrams (DFD), Entity-Relationship Diagrams (ERD), and Use Case Diagrams
• Collaborate with the testing team to ensure that the developed system meets requirements and functions correctly
• Prepare and conduct various tests, such as Unit Testing, Integration Testing, and User Acceptance Testing (UAT)
• Provide technical consultation and support to users during and after system development
• Create user manuals and conduct training sessions to ensure users can effectively use the ERP Dynamics 365 system
• Coordinate and manage projects to ensure they proceed according to plan and are completed on time
• Track project progress and report status to stakeholders
• Maintain and support the ERP Dynamics 365 system to ensure it operates efficiently
• Evaluate and implement system improvements based on changing business needs
คุณสมบัติ
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• Bachelor’s degree in a related field such as Computer Science, Information Technology, or Software Engineering
• At least 5 years of experience as a System Analyst or in a related ERP implementation role
• Proven experience working with ERP Dynamics 365
• Proficiency with project management and system analysis tools such as Microsoft Project, Visio, or Jira
• System design and documentation skills
• Technical knowledge such as programming or software testing
• Communication and coordination skills
• Able to work onsite 5 days a week (Flexible working hours)