
BILLING & COLLECTION - TEAM LEAD
-
Department: Accounting & Finance
หน้าที่รับผิดชอบ
-
• Lead and manage a team of collection officers, providing guidance, training, and performance evaluation.
• Set clear performance objectives for the team and monitor progress towards achieving collection goals.
• Develop and implement effective collection strategies and procedures to minimize overdue accounts and maximize collection rates.
• Monitor daily collection activities and performance metrics such as collection rates, aging reports, and cash flow projections.
• Prepare regular reports and presentations on collection activities, progress, and challenges for management review.
คุณสมบัติ
-
• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.
• Proven experience 5 years in collections management or a similar role, with a demonstrated ability to lead and motivate a team.
• Strong knowledge of debt collection laws, practices, and regulations.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting tools.
• Proficiency in MS Office and experience with collection software systems (e.g., SAP, Oracle, BC365) is advantageous.