Call Center Business

Call Center Business

  • Country-regional-worldwide experienced key members have formed the company under the 3-RD Co.,Ltd. since Jan 2007. Key management’s members have experiences in call center/direct communications/consulting more than 20+ years
  • For call center we are focusing on three key areas: Technology, People, and Methodology. Our key team members are experienced team to assure clients’ achievement and quality of services.
  • At 3-RD Call center, we have used advance multi channel solution software that enable our agent to perform not just only phone conversation but also an instant response via web chat, SMS/MMS, e-Brochure and/or fax on demand.
  • From data security procedure and methodology point of view, 3-RD has already got approval by four banks to use our services.
  • We have experienced consultants in area of networking, CRM, CEM, Customer Engagement, Total experiential of brand-customers